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At The District Finance Center, we can help you in case you are facing any type of cybercrime issue such as hacking, banking fraud, UPI fraud, Loan Harassment & Blackmailing Problems. Our quick response team will take action based on your situation and the level of problem face by you.
The following actions are considered harassment:
📌 Hacking your phone data and blackmailing you.
📌 Contacting your friends and relatives about your debt without your knowledge or acceptance.
📌 Calling you repeatedly and putting mental pressure to pay the loan EMI.
📌 Threatening you or your family or relatives.
📌 Trying to humiliate you by visiting your place of business or home without notice.
📌 Insulting you in public or by circulating WhatsApp messages that you are in debt and unable to pay.
What are the RBI guidelines for loan recovery agents?
📌 The RBI has issued some rules for debt collectors (third-party recovery agents) that protect consumers from abuse and mental harassment.
RBI rules include:
📌 The loan recovery agent(s) cannot visit your home without an appointment.
📌 The loan recovery agent(s) cannot call you at work or visit your office without notice.
📌 The loan recovery agent(s) cannot insult or intimidate you in any manner.
📌 The loan recovery agent(s) can't use abusive language while interacting with you.
📌 The loan recovery agent(s) need to carry the bank’s identification and authorization letter.
📌 The loan recovery agent(s) cannot contact you before 7 am and after 7 pm.
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